Update failures in Mautic can prevent you from accessing new features and improvements. This guide offers detailed steps to troubleshoot and resolve update issues.
- Check File Permissions:
- Verify that file and directory permissions are set correctly. Use the following command to ensure proper permissions:
chmod -R 755 /path/to/mautic
- Verify that file and directory permissions are set correctly. Use the following command to ensure proper permissions:
- Review Update Logs:
- Examine update logs for any error messages. Logs are typically found in
var/logs/. Look for entries related to update failures.
- Examine update logs for any error messages. Logs are typically found in
- Check PHP Version:
- Ensure that your server meets the PHP version requirements for the update. You can check your PHP version using:
php -v
- Ensure that your server meets the PHP version requirements for the update. You can check your PHP version using:
- Clear Cache:
- Clear Mautic’s cache to resolve potential conflicts. Use the following command:
php bin/console cache:clear
- Clear Mautic’s cache to resolve potential conflicts. Use the following command:
- Run Update Manually:
- Try running the update manually using the command line:
php bin/console mautic:update:apply
- Try running the update manually using the command line:
By following these troubleshooting steps, you can resolve issues with Mautic update failures and ensure a smooth update process.