Problems with lead scoring in Mautic can impact your ability to prioritize leads effectively. This guide offers practical steps to troubleshoot and fix lead scoring issues.
- Review Lead Scoring Rules:
- Ensure that the lead scoring rules are correctly configured. Verify that the rules accurately reflect your lead scoring criteria.
- Check Scoring Triggers:
- Verify that the triggers for lead scoring are functioning correctly. Test if the actions and conditions that affect scoring are working as intended.
- Inspect Lead Data:
- Review the data associated with leads to ensure it is accurate and up-to-date. Inaccurate or missing data can affect lead scores.
- Verify Cron Jobs:
- Ensure that cron jobs related to lead scoring are set up and running. Relevant cron jobs include:
* * * * * php /path/to/mautic/app/console mautic:lead:score - Consult Documentation:
- Refer to Mautic’s documentation for guidance on lead scoring configuration and troubleshooting.
By following these steps, you can resolve issues with lead scoring in Mautic and enhance your lead management process.