Importing contacts into Mautic can sometimes lead to errors or incomplete data. This guide provides a comprehensive approach to resolving common contact import issues.

  1. Check Import File Format:
    • Ensure that the contact import file is in the correct format (e.g., CSV). Verify that the file structure matches Mautic’s import requirements.
  2. Review Data Mapping:
    • Verify that fields in the import file are correctly mapped to Mautic’s contact fields. Check that all required fields are included and correctly mapped.
  3. Inspect Import Logs:
    • Review logs for errors related to contact import. Logs can provide insights into issues with data processing or field mappings.
  4. Validate Data Integrity:
    • Ensure that the data in the import file is clean and correctly formatted. Check for any inconsistencies or errors in the data.
  5. Test with Smaller Files:
    • Try importing a smaller subset of contacts to identify if the issue is related to file size or specific records.

By following these steps, you can effectively resolve issues with contact imports in Mautic and ensure accurate data integration.