If you have ssh access to your mautic server you can do the following:
- Type this command: sudo mysql -u root
This will log you into mysql, - then type: show databases;
This will show you your databases, usually Mautic default install uses DB name mautic, - Type: use mautic; (you can replace the name of the database if you have a different name)
- Type: select id, username from users;
This will give you a list of users - Type: UPDATE users SET password = “a5b253d8484925a3b4fba260768416dfdcbeaed639bb3435c566cbf54721f846903725c7283cf9ab1f090f179d015f46a50b5e798695547eda6e2342db8918a2” where id = 1; make sure you are using the id of the user you want to update.
Now you should be able to login with password 12345678.
Hope that works