Form validation errors in Mautic can prevent users from submitting forms correctly. This guide walks you through the steps to identify and fix common form validation issues.

  1. Check Field Validation Rules:
    • Review the validation rules set for form fields. Ensure that the rules (e.g., required fields, email format) are correctly defined in the form builder.
  2. Inspect Form HTML Markup:
    • Examine the HTML markup of the form to ensure there are no errors or missing elements. Validate the form structure in the browser’s developer tools.
  3. Review JavaScript Errors:
    • Check for JavaScript errors that might affect form validation. Open the browser console and look for errors related to form scripts.
  4. Verify Plugin Compatibility:
    • Ensure that any plugins affecting form functionality are compatible with your Mautic version. Update or disable plugins as necessary.
  5. Test Form Submission:
    • Submit the form with various inputs to verify that validation rules are applied correctly. Ensure all validation messages are clear and accurate.

By following these steps, you can effectively resolve form validation errors in Mautic, ensuring a smooth user experience.