Contact list issues in Mautic can impact your marketing efforts. This practical guide provides steps to troubleshoot and resolve common problems with contact lists.

  1. Check List Configuration:
    • Ensure that the contact lists are configured correctly. Verify the criteria and filters used to populate the list.
  2. Inspect List Updates:
    • Review the process for updating contact lists. Ensure that any changes or additions to the list are correctly processed.
  3. Review Import/Export Procedures:
    • Check the procedures for importing and exporting contacts. Verify that data is correctly imported into the lists and exported as needed.
  4. Verify List Permissions:
    • Ensure that the appropriate permissions are set for accessing and managing contact lists. Check user roles and permissions.
  5. Consult Documentation:
    • Refer to Mautic’s documentation for guidance on managing contact lists and resolving related issues.

By following these steps, you can effectively troubleshoot and resolve issues with Mautic contact lists and enhance your marketing efforts.